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Example Of Complaint Letter For Hotel

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    Looking for how to write a complaint letter for hotel? A trip to any destination either for a vacation or for business is one that should be planned for in advance to avoid disappointments.

    A hotel is one of the places you need to make bookings for. Even with proper research for the best hotels, people find themselves in hotels that do not meet their requirements, or some that do not measure to their expectations.

    A complaint letter for hotel is written by clients who are not satisfied with the services that they received in a given hotel. It could be some rude behavior that was displayed by the hotel staff or some facilities that were not in proper working condition.

    In writing the letter, a polite and professional tone should be used to list down the grievances with the particular hotel. In the letter, one should describe their problems briefly and in a polite tone.

    However they should be authoritative and state specific problems. Here is a sample for the complaint letter for hotel.

    Complaint Letter Template For Hotel

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)


    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Dear Sir,

    Subject: Complaint About Poor Service And Rude Behavior From The Receptionist

    My wife and I were recommended to the Palm Beach Hotel by some friends who had stayed here for their vacation. We also did some research and the images for your hotel at the website were quite breathtaking. The reviews from various guests were also quite positive which explains the reason we decided to stay here.

    However, when we checked in, we were overly disappointed at what we saw. The room we were given (Number 303) was poorly maintained with faulty air conditioners and missing toiletries.

    When we tried calling the reception with the given number, the telephone was faulty as well, adding to our list of disappointments. When we went to the receptionist, she seemed concerned, and promised that everything would be shortly looked into.

    However, three hours later, nothing had been done and when we went back to her for explanation, she rudely said that she had forgotten about it. We deeply feel that this was not right and the management owes us an apology.

    Yours Faithfully,
    (Name & Signature)

    » Sample Complaint Letter For Poor Service