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Complaint Letter For Damaged Goods

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    Looking for how to write a complaint letter for damaged goods? Getting goods that are damaged after waiting for them for some particular shipping periods can be quite devastating.

    The situation gets worse when the goods have taken close to one month to be delivered. Even with the great disappointments, one needs to discuss the situation in a professional manner. One good way is writing a complaint letter for damaged goods. This kind of letter can easily help you get refunds with respect.

    Though the letter demand for polite tone, it should be firm for it to get heard. Remember that you are writing for receiving damaged goods that have been paid for hence you should maintain firmness in the letter.

    Photocopies of receipts on payments can be attached to the letter. It should then be addressed to the head of customer services and should have one’s contact addresses and telephone number. Here is a good sample of a complaint letter for damaged goods.

    Complaint Letter Template For Damaged Goods

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)


    (Recipient Name)
    (Recipient Title/Position)
    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Dear (Name),

    I have been your loyal customer for three years in a row. The service has been great and quite pleasing. However, the service I got for the last order was greatly disappointing.

    I had offered for porcelain cups for sale at my mini supermarket on 15th June 2012. When I received them, I discovered that close to twenty packets had broken cups that were not fit for use.

    I expected quality services, but I won’t hide my disappointment with the last order. I ask you to look into the issue or I will be forced to cancel the order altogether and ask for a refund.

    I look forward to some favorable attention from you soonest. Thank you.

    Yours Sincerely,

    Click here if you are looking for sample complaint letter for poor service.

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