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Sample Complaint Letter For Billing Error

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    Looking for how to write a sample complaint letter? Billing errors happen sometimes and no one should pay for such errors. In the event that some errors are made when billing, you do not have to whine the whole day about the poor services from a given company.

    All you need to do is send a complaint letter for billing error to the relevant company and everything will be sorted out for you. When writing the letter one should always make sure that it is kept brief with the correct details.

    The tone should be kept firm when writing this type of letter. You hence need to get the fact right first, and then give the company with the correct amount payable so that they can check it out and give the necessary refunds.

    The complaint should be proficient but clearly objective and phrased. Always stick to the main points that will help get attention faster. Here is a sample of a complaint letter to help you in writing an effective one.

    Complaint Letter Template For Billing Error

    (Sender Name)
    (Sender Title/Position)
    (Sender Organization Name)
    (Sender Street Address)
    (City, State, Zip Code)


    (Recipient Name)
    (Recipient Title/Position)
    (Recipient Organization Name)
    (Recipient Street Address)
    (City, State, Zip Code)

    Dear (Name),

    I am writing to draw to you attention a billing error on the last order that I made from your company. On the evening of 2nd April, 2010 I browsed through your official site and placed an order for some items.

    The total amount for the items amounted to $345.00. I cleared the amount using my card the very same day. However, my last statement for the credit card bill shows that I was charged $400 for the items I purchased from your site.

    It is quite clear that, an error occurred when my bill was being processed. The reference number for the items is 477545423422321.

    I have attached a copy of the statement for the credit card for reference. I immediately require you to correct the error and make the necessary refunds.

    I look forward to hear from you about this issue. Please contact me on +456-86-765 if you need further clarification. Thank you.

    Yours Sincerely,

    » Complaint Letter For Credit Card Charges